Overview

Smart Choices is Manitoba's responsible service certification program. All staff who serve, sell or deliver liquor, and security and managers in licensed service and retail establishments must take Smart Choices before starting to work in a licensed establishment. Smart Choices certification is valid for 5 years.

The goal of the Smart Choices Liquor Service and Retail Certification is to increase public safety. Smart Choices focuses on current laws, safety requirements and responsible strategies when serving or selling liquor. Smart Choices also includes problem gambling awareness information. This training helps people who sell and serve liquor, and those who offer gambling in their establishments, understand the legal requirements and put in place responsible strategies to reduce risks and harm.

The Canadian Centre on Substance Use and Addiction (CCSA) has just released new guidelines on alcohol and health. The Smart Choices Responsible Service Certification courses are being updated to reflect the new guidelines. 

Course Structure

Our Liquor Service and Retail Certification contains 7 modules:

  • What is Responsible Drinking?
  • Identifying and Responding to Liquor Issues
  • What is Responsible Gambling?
  • Identifying and Responding to Gambling Issues
  • Minors and Identification
  • Your Role, Responsibilities and Liability
  • Safety and Security

Details and Payment

The cost of the course is not refundable, not cancellable, or transferable. The credit card provided will be charged the full amount at the time of the purchase.

Smart Choices is a self-directed eLearning program. After completing your purchase by credit card, you will be emailed your login credentials and instructions on how to get started.

The certification consists of interactive courses and a final quiz. The courses do not have a time limit and can be taken at your own pace. You will have two attempts to pass the final quiz with at least a grade of 75%.

Upon completion of the certification, you will be emailed a copy of your certificate in the form of a PDF document. It can also be downloaded from your account. This document includes a QR code that is used to verify the certificate is valid. You can store a copy of the certificate on a smartphone/tablet, a computer, or print a physical copy. Smart Choices no longer issues physical cards for certificates.

If you are unable to complete the courses online or require other accessible options, please contact Support.


Have questions? Visit our help page!